Getting Started FAQ's -
Uploading pages, setting up email, etc.

1. How do I create my webpage?

To build a website, we suggest learning HTML code or using one of the commercially available HTML editing programs (Allaire Homesite, Adobe Pagemill, FrontPage, Claris Homepage). We also offer page design and development services. For more information, e-mail service@siteleader.com.

2. How do I get my webpages to appear on the internet?

Once you have signed up for one of our hosting plans, you can "upload" your website using a fun little tool called FTP (file transfer protocol). FTP allows you to transfer the pages you have created on your computer over to our internet servers. If you don't have FTP software we can assist you in obtaining it for free. If you are a Microsoft FrontPage98/2000® user, you can use the upload option to transfer your webpage to our servers.

Click here for more specific instructions on using Cute FTP.
Click here for more specific instructions on using WSFTP.

3. Will I have access to update my website pages?

We offer unlimited 24-hour, 7 days-a-week access via FTP and Microsoft FrontPage® in order for you to be able to update your website as often as you wish. 

4. What is dial-up internet service and does Siteleader offer it?

Dial-up service allows you to use your computer system to dial into an Internet Service Provider (ISP) on your ramp or connect you to the internet in order to surf. Since we are able to offer you Premium Website Hosting at very affordable prices, we don't offer dial-up service. You are free to try some of the different ISP's such as Big Planet (www.bigplanet.com), Earth link (www.earthlink.net), Prodigy (www.prodigy.net), etc.

5. Are there any restrictions to the content I put on my page?

We do not accept sites with adult content. We also do not accept sites that provide, assist, or disseminate any and all information related to terrorism, hacking, phreaking, hate crimes, and/or software piracy.

6. How can I add my new Web Address to the Search Engines so people can find my website?

SiteLeader.com understands that promoting your web site will be a critical factor in your success . Because of this, we have affiliated with a service that will submit your web site address to the top search engines (i.e. Lycos, Infoseek, Excite, Altavista, Yahoo, etc.).

We have decided to support and sponsor this service so that we can provide it for FREE to all our web hosting customers. You can use the service as often as you wish. We will e-mail you the URL for this service with your Order.

7. How do I set up my pop boxes?

Setting up your POP email accounts can be done easily by following these steps:

1. You first need to go to your users control panel, located at www.YOURDOMAINNAME.com/menu. You will need your Username and Password. Once you have entered your username and password, you will see a screen that looks like this:
   

2. Click on the "add a new POP E-mailbox" link.
3. Once there, enter your desired email box name (minus the @yourdomainname.com), a desired password, and then click the "do it" button.
4. We recommend against taking names like "info" and "sales", as they are often already taken on most of our servers. If you need to receive email by a commonly held username such as "info" or "sales", create an email forwarding account.

8. How do I set up my new email box in my email program?

FORWARDING ACCOUNTS: Forwarding accounts, once established, will forward email to the name you specify. For example, if John Doe forwards info@mydomain.com to JohnDoe@aol.com, then John Doe would just check his AOL mailbox as usual. This works the same with any ISP.

POP EMAIL ACCOUNTS: Pop email accounts, once established must be configured in an email program (such as Outlook, Outlook Express, Eudora, etc.) in order to work.

Your email program will require the following information to get started:

• The "POP" or "Incoming Mail" server name
• The "SMTP" server name 
• The Email address
• The password

With Siteleader, the pop server is always just "yourdomainname.com", and we do not offer SMTP service (you will have to contact your local ISP for that information. Otherwise, your username is just the name before the @yourdomainname.com, and the password is the one you selected on the control panel. For step-by-step instructions on how to setup your email in "Outlook Express" or "Outlook" click here.

9. How do I set up email forwarding? 

1. The first place to check is your control panel. This is an administrative area designed to give you ultimate power and control over your domain. It is packed with options and features, including email forwarding.
2. Your control panel is located at www.YOURDOMAINNAME.com/menu. You will need your Username and Password. Once you have entered your username and password, you will see a screen that looks like this:
   

3. Click on the first link, entitled "Email Forwarding Addresses"  Create your email forwarding addresses and click on the "Do it" button at the bottom of the page.